Customer Care
Products Related Support
Phone Banking Numbers
Toll Free Numbers
Contactable from Most Mobile and Landline OperatorsCall Centre Numbers
Chargeable for customersHotlisting
Contactable from Most Mobile and Landline OperatorsDebit Card Blocking through SMS
- In case you remember your Card number SMS BLOCK <Customer I𝔍D> <Card Number> to 5676777 Eg: SMS BLOCK 12345678 4587771234567890 toꦦ 5676777
- In case you do not remember your Card number SMS BLOCK <Customer ID> to 5676777 ꧂ Eg: SMS BLOCK 12345678 to 5676777
Credit Card Queries
- 24x7 Customer Care Toll free number: 7games bet:1800 425 7600
- Non-Toll free number (Call Charges Applicable): 7games bet:022 - 4042 6013
- Email ID: 7games bet:idbicards@idbi.co.in
- 7games bet:Click here to visit the Credit Card Grievance Redressal section
Digital Banking Services
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- Credit Card Related Queries idbicards@idbi.c🥀o.in ༺
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Customer Education FAQs
Please note: Joint account holders using an add-on debit card with mobile number in bank records can generate ATM PIN through IDBI Bank ATM, SMS & Missed Call only.
Option 1 Through Phone Banking
Step 1: Keep your Customer ID and 16-digit Debit cum ATM Card number handy. Step 2: Dial any of our toll free phone banking numbers 1800-209-4324 or 1800-22-1070 and if overseas call +91-22-67719100(call charges applicable). Step 3: Select your preferred language and in the main menu choose the option "generate ATM PIN " Step 4: Follow the instructions of the Interactive Voice Response (IVR) and create a 4-digit ATM PIN of your choice. Step 5: Use your debit card with the newly created PIN at any ATM or Point of Sale terminal to activate it.Option 2) Through IDBI Bank ATM
Step 1: Dip your Debit Card in the card slot of the ATM Step 2: Select the language and choose GENERATE ATM PIN option Step 3: Click on GENERATE OTP to receive OTP & request ID on your registered Mobile number Step 4: Insert your debit card once more and again select GENERATE ATM PIN option Step 5: Now select VALIDATE OTP and enter the Request ID & OTP received on your registered Mobile Number Step 6: Enter 4 digits of your choice & re-enter the same to set it as your new ATM PINOption 3) Through Internet Banking
Step 1: Log into your internet banking account and go to CARDS tab. Step 2: Click on GENERATE INSTANT ATM PIN Step 3: Select the Debit Card Number, reason for PIN generation and then Click on 'Generate OTP' Step 4: Enter the OTP received on your registered Mobile Number. Step 5: Set a PIN of your choice and enter Transaction Password to confirm. Step 6: Use your Debit cum ATM card with the new PIN set by you at any Bank ATM/POS machine to activate it.Option 4)through Go mobile+ app
Step 1: Log into IDBI Bank Go mobile+ app with your MPIN Step 2: Click on "Debit Card" on the home screen Step 3: Select "Debit Card PIN generation" Step 4: From the drop down choose the debit card for which PIN has to be generated, input Remarks and confirm Step 5: Enter the OTP sent on your regd. Mobile number and create a PIN of your choice.Option 5) Through Missed Call
Step 1: Give a missed call to our Toll-free number 18008431144 from the mobile number registered with the Bank Step 2: You will receive OTP & request ID on your registered Mobile number. OTP will be valid only for 30 minutes. Step 3: Please go to the nearest IDBI Bank ATM, insert your Debit Card and select "Generate ATM PIN" Step 4: Select Validate OTP and enter the OTP & Request ID received on your registered Mobile Number Step 5: Create a new PIN of your choice & confirm The PIN will be activated instantly.Option 6) Through SMS
Step 1: Type GREENPIN Last 6 digits of your Debit Card in the textbox and send it to 9820346920 OR 9821043718 from the mobile number registered with the Bank Step 2: You will receive OTP & request ID on your registered Mobile number. OTP will be valid only for 30 minutes. Step 3: Visit the nearest IDBI Bank ATM ,insert your Debit Card and select "Generate ATM PIN" Step 4: Select Validate OTP and enter the OTP & Request ID received on your registered Mobile Number Step 5: Create a new PIN of your choice and confirm The PIN will be activated instantly.- Call our digital channel blocking hotline 1800226999 (toll free) or phone banking numbers 18002094324 & +9122-67719100 (chargeable). The phone banking representative will block the channel as per your request.
- You can also give a request for blocking of any digital channel & report the unauthorized transaction through our website royalesporte666.com >> reporting of unauthorized digital transactions or
1. Send SMS: >> BLOCK < Customer ID > to 5676777 Eg: BLOCK 12345678 to 5676777.
2. Internet Banking Step 1: Internet Banking. Click on 'Cards' and select "Debit Card Hotlisting" Step 2: Select the Debit Card Number, reason for hot listing and input remarks, if any. Click on 'Submit'. Step 3: Enter Transaction Password to confirm. 3. IDBI Bank Abhay Card Control App (for Android & IOS devices) Step 1: Register the app (if not already done) in a few simple steps Step 2: Click on 'Card Hotlisting" Step 3: Select 'Yes' to confirm. Go mobile+ app: Step 1: Log onto IDBI Bank Go mobile+app Step 2: Click on Cards Step 3: Select Debit Card Hotlisting Step 4: Choose the card no. from the drop down, enter Remarks and click Confirm Step 5: Enter OTP and block your debit card. To block mobile banking service on your account send sms MBBLCK <Space> <Customer IdCustomer1> to 9560853000 In case you have lost your mobile phone device, kindly contact your telecom service provider and block your SIM immediately.
sometimes, while transacting online with your debit card, you may get an error "your card is blocked, please contact the card issuing bank". This may be because you might have entered incorrect PIN, password or OTP.
To get your IDBI Bank debit card (Master or Visa or Rupay) unblocked for online transactions, you have the follow꧙ing options:
Option 1: through phone banking
Step 1: Call on 1800-209-4324or 1800-22-1070 (toll free) or +912267719100(chargeable) from your registered mobile number Step 2: Go to "Banking Accounts" from the main menu Step 3: Select authentica൩tion type Customer ID +TPIN or Debit Card Number + ATM PIN Step 4: After authentication, choose the option for "Unblocking debit card for online payments" Step 5: Our phone banking executive will take your request for unblocking the debit card for online payments. 💙Your debit card will be unblocked within 4 - 6 working hours.Option 2: through internet banking
Step 1: your internet banking account Step 2: Click on "MAILS" tab on the homepage Step 3: Provide the debit card number which is blocked in the message and click "SEND" Option 3: through branch Visit your nearest IDBI Bank branch and submit a written request for unblocking of your debit card. Please note: even if your debit card is blocked for online transactions, you will be able to withdraw cash or swipe it at POS terminal for purchases.