Banking Complaints
Overview
You can register your grievance through our diverse channels viz. Phone Banking, Branch, Website, Emails and Letters.
If you 🎐have a grievance, please shar♚e it with us through the following 3-tiered process:
Escalation Levels
- Toll Free numbers: 1800-209-4324/1800-22-1070
- Non Toll Free Number: 022-67719100
- Contact number for outside India customers: +91-22-67719100
- Debit Card Hot listing number: 1800-22-6999
- E-mail: 7games bet:customercare@idbi.co.in
- Customer Care Centre, IDBI Bank Ltd. 19th floor, IDBI Tower, WTC Complex, Cuffe Parade, Colaba. Mumbai 400 005.
- Your full name
- Your account details (i.e. your account number/customer ID), if you are an existing Customer
- Your contact details (address, telephone number and e-mail)
- Reference number of Transaction/Complaint ID, depending on your purpose of contact
Delhi
Jurisdiction Delhi, NCR, RajasthanShri Sujeet Kumar
General Manager & GRO
- Tel Number
- Email 7games bet:gro.delhi@idbi.co.in
- Office Address IDBI Bank Ltd, 9th Floor, Plate B, Block 2,NBCC Office Complex, East Kidwai Nagar,New Delhi-Pin Code-110023
Chandigarh
JurisdictionChandigarh (UT), Punjab, Haryana,
Himachal Pradesh, Jammu & Kashmir
Shri Jitendra Kumar Singh
General Manager & GRO
- Tel Number
- Email 7games bet:gro.chandigarh@idbi.co.in
- Office Address SCO 72-73, Sector 17 – B, Chandigarh Pin: 160017
Lucknow
Jurisdiction Uttar Pradesh (except NCR) & UttarakhandShri Anant Pandey
General Manager & GRO
- Tel Number
- Email 7games bet:gro.lucknow@idbi.co.in
- Office Address CP-12, Viraj Khand, Gomti Nagar, Near Singapore Mall, Lucknow Pin :226010
Kolkata
Jurisdiction West Bengal, North East StatesShri Ghazi Islam
General Manager & GRO
- Tel Number
- Email 7games bet:gro.kolkata@idbi.co.in
- Office Address 44, Shakespeare Sarani, PB No 16102, Kolkata, West BengalPin: 700017
Bhubaneswar
Jurisdiction Odisha, ChhattisgarhShri Rabi Narayan Patra
General Manager & GRO
- Tel Number
- Email 7games bet:gro.bhubaneswar@idbi.co.in
- Office Address IDBI House, Janpath, Ground Floor, Unit -IX Bhubaneshwar, Odisha, Pin: 751022
Patna
Jurisdiction Bihar, JharkhandShri Navin Kumar
General Manager & GRO
- Tel Number
- Email 7games bet:gro.patna@idbi.co.in
- Office Address Third Floor, Sai Corporate Park Rukanpura, Bailey Road Patna, Bihar Pin :800014
Mumbai
Jurisdiction Mumbai, NashikShri Sanjeev Kumar Gupta
General Manager & GRO
- Tel Number
- Email 7games bet:gro.mumbai@idbi.co.in
- Office Address 2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai Pin: 400021
Nagpur
Jurisdiction Eastern MaharashtraShri Asit Parhi
General Manager & GRO
- Tel Number
- Email 7games bet:gro.nagpur@idbi.co.in
- Office Address Salasar Prestige, 1st floor, Plot no 1/A, off WHC road, Dharampeth Nagpur Pin: 440010
Ahmedabad
Jurisdiction Gujarat, Dadra & Nagar Haveli and Daman & DiuShri Dubey Ankur
General Manager & GRO
- Tel Number
- Email 7games bet:gro.ahmedabad@idbi.co.in
- Office Address IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad, Pin: 380006
Pune
Jurisdiction Pune, Satara, Kolhapur, Sangli Districts & State of GoaShri Rajesh Shivarkar
General Manager & GRO
- Tel Number
- Email 7games bet:gro.pune@idbi.co.in
- Office Address IDBI House, Fourth Floor, Dynaneshwar Paduka Chowk, Fergusson College Road, Shivaji Nagar, Pune Pin :411004
Bhopal
Jurisdiction Madhya PradeshShri Sanjay S Kumar
General Manager & GRO
- Tel Number ✱ 0755-4848314 ꦆ
- Email 7games bet:gro.bhopal@idbi.co.in
- Office Address Centre Point Commercial Complex, First Floor, T T Nagar, Pin :462003
Chennai
Jurisdiction Tamil Nadu, Puducherry and Andaman & NicobarShri Karimlal Evaram
General Manager & GRO
- Tel Number
- Email 7games bet:gro.chennai@idbi.co.in
- Office Address 115 Anna Salai, Saidapet, Chennai 600015
Bengaluru
Jurisdiction Karnataka, KeralaShri Venugopal N
General Manager & GRO
- Tel Number
- Email 7games bet:gro.bengaluru@idbi.co.in
- Office Address IDBI House, 58 Mission Road, Bangalore, Karnataka Pin: 560027
Hyderabad
Jurisdiction Telangana, Andhra PradeshShri V. Vasudevan
General Manager & GRO
- Tel Number
- Email 7games bet:gro.hyderabad@idbi.co.in
- Office Address D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad Pin :500001
Pan India
Jurisdiction Pan IndiaShri Saumya Chaudhuri
Chief General Manager & PNO
- Tel Number
- Office Address IDBI Bank Ltd. Customer Care Centre, 19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005
The complaints under the Scheme can be registered using following modes:
1. Register a complaint online at
2. Call on the toll-free number 14448 between 9:30 am and 5:15 pm.
3. Send a physical complaint to the address: 'Centralised Receipt and Proces🍌sing Centre', Rese🅠rve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017.